24/7 IT Support Team

Proactive Managed IT Support.

Stop worrying about IT. We handle everything for a flat monthly fee.

No Fix = No Invoice On-Site in ~15 Mins

Our Engineers Are Certified By

Microsoft Cisco AWS Fortinet Azure

What You Get

Predictable Monthly Cost

One flat fee covers all IT support - no more surprise emergency bills

24/7 Proactive Monitoring

We catch and fix problems before they cause downtime

Same-Day Response

Real technicians answer your calls - not a ticket queue

Security & Compliance

Every system patched, protected, and backed up automatically

Strategic Technology Planning

A technology roadmap aligned with your business growth

Vendor Management

We handle Microsoft, Dell, your ISP - all the frustrating calls you hate

Common Problems We Solve

Stop being the IT department for your own company. You started a business to serve customers, not to troubleshoot printers, reset passwords, and deal with technology emergencies. Our managed IT services give you a complete IT department at a fraction of the cost of hiring in-house.

What "Managed IT" Actually Means

Think of us as your outsourced IT department. When something breaks, you call us. When you need new equipment, we handle it. When you are planning for growth, we advise you. We proactively monitor your systems 24/7 to catch and fix problems before they become emergencies.

Problems This Solves Immediately

  • Unpredictable IT costs - One flat monthly fee covers everything, no surprise $500/hour emergency bills
  • Waiting for help - Direct line to real technicians, not a ticket queue
  • Security vulnerabilities - Every system patched and protected automatically
  • No strategic guidance - Technology planning aligned with your business goals
  • Vendor headaches - We deal with Microsoft, Dell, your ISP - so you do not have to

The result: Technology that just works. Problems fixed before you notice them. A partner who understands your business.

Our Approach

1

IT Assessment

Complete inventory of your technology and identification of immediate risks

2

Onboarding

Install monitoring tools, document everything, secure your systems

3

Stabilization

Fix existing problems and close security gaps

4

Ongoing Management

24/7 monitoring, help desk support, regular maintenance

5

Quarterly Reviews

Review performance, plan improvements, align technology with business goals

What We Deliver

  • 24/7 system monitoring and alerting
  • Unlimited help desk support via phone and email
  • Automated patch management and security updates
  • Daily backup verification
  • Monthly performance and security reports
  • Quarterly business reviews with strategic planning
  • Vendor management for all your technology providers

Frequently Asked Questions

What does the monthly fee include?
Unlimited remote support, 24/7 monitoring, patch management, backup verification, security monitoring, and quarterly planning meetings. Hardware and major projects quoted separately.
How fast do you respond to problems?
Critical issues get immediate response - we are often aware and working before you call. Standard issues typically resolved same-day during business hours.
What size businesses do you work with?
We specialize in businesses with 10-100 employees. Small enough to know everyone by name, large enough to benefit from enterprise-class IT.
Can you support remote workers?
Absolutely. We support computers anywhere - office, home, traveling. Same security and monitoring regardless of location.

Client Success Stories

What Our Clients Say

"Highly recommend-excellent professional/ Jeremy solved our Problems"

J

Joseph Prodor

"Jeromy is truly exceptional when it comes to networking and computer expertise. He combines deep technical knowledge with a natural talent for problem-solving, and his ability to understand and explain complex concepts is remarkable."

S

Saeed

Ready to Get Started?

Let's discuss how our Managed IT Services services can help your business.

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No fix = No invoice. 100% satisfaction.